SUCCESS IS BUILT UPON GOOD COMMUNICATION

Arcotect^TM Limited has provided a multi-purpose, single-platform, messaging system that enables businesses to communicate messages to customers with greater ease, higher speed and security.

We call this the Digital Network Alert System - Arcotect^TM DNA

Your Trusty Personal Assistant

The Digital Alert Mechanism can be integrated with your various enterprise applications, your legacy systems and workflows, sending simple and timely reminding messages to enhance your work efficiency.

Digital Alert can also be used to remind your customers on any unauthorized usage of their possessions, and the customized and best offers to enrich their personal lives.

Arcotect^TM DNA acts as a Trusty Personal Assistant to both of you and your customers, reminding you on all critical occasions, making your lives easier and hassle-free.

Applications in Enterprise-Wide Workflows
Critical Appointment Alert

In this fast-paced business environment, we often have numerous appointments scheduled in our personal calendar. It is likely that we miss some of those appointments which are very important to our enterprise performance. Business rules can be pre-defined with our scheduler application to send reminding message to our mobile phones before the commencements of important appointments such that we will be well-prepared for those critical occasions.

Project Deadline and Milestone Alert

We often manage a number of concurrent projects with many deadlines involved. To make sure that we can meet every deadline so as to accomplish all projects, we could select critical success milestones and instruct our project management application to send concise alert message to our mobile phones to notify us that critical deadline is approaching. This greatly enhances our performance by helping us to effectively keep track on project progress.

Documentation Workflow Alert

We work on a lot of document daily, examples are contracts, agreement, quotations, price lists, confirmations, sales reports, financial reports, item stock level reports, design works, etc. A number of colleagues will be involved in each stage of drafting, development and confirmation. A Document Management system possesses a commonly shared server that can be used to allow colleagues to upload and download files and control document versions. Arcotect^TM DNA can be integrated with the system that short messages can be sent to the staff involved during each stage of the development process to maintain a timely workflow and remind each staff to contribute to the completion of the required document.

Corporate News Announcement Alert

Important and urgent corporate news can be concisely, timely and effectively communicated with all staff without physical boundary.

Applications in Human Resource Management
Leave Application Request Alert

Piles of forms and requisitions are stacked on our desks. With the current advanced Information Technology, we are migrating to a paperless workplace, we could perform online leave application and approval through a common web browser. Arcotect^TM DNA can be integrated with Human Capital Management System, whenever you make a leave request, your superior will receive a short message such that the leave application and approval processes could be enhanced efficiently.

New Staff Appointment and Staff Birthday Alert

Nowadays, many enterprises believe that human resource is one of the most valuable asset of a company. To maintain a highly productive workforce, we must care about our colleagues. Whenever there will be a new staff commencing his/her first working day, we do not want to be unprepared for it. Also, companies may want to surprise each staff by giving them birthday gifts. All these tiny but important occasions, Arcotect^TM DNA can be applied to remind us by sending short messages to our mobile phones.

Applications in Customer Relationship Management
Enquiry/Complaint Handling Alert

Many enterprises believe that care about our customers and being able to retain them will lead to enterprise success. Delivering an immediate and warm customer service is important to achieve this, whenever an enquiry or a complaint is made by phone or e-mail, the corresponding sales, customer service, account management personnel will receive an alert message on their mobile phones. This makes sure that each customer enquiry and complaint will be attended and handled promptly, encouraging them to continuously subscribe your products and services.

Customized Offer Alert

A proficient Customer Relationship Management System manages customer profiles and buying historical data. Purchasing behavior analysis could be conducted to address the real and unique requirements of each individual customer. Customized special offers could be made to customers via Arcotect^TM DNA system by sending a short message to their mobile phones at the right time.

Examples are:

	A retail fashion shop may send a congratulation message together with a special offer as a birthday gift to customers one week before their birthdays;
	A book shop may send offer on a newly published love story fiction to customers who have purchased any three or more love story fictions in the past one year;
	A musical store may send offer on a newly released Oldies Compilation to customers who have purchased three or more copies of Oldies in the past one year.

Applications in Enterprise Resource Planning
Stock Out/ Re-order Point Alert

In the trading and manufacturing industries, keeping the most optimized stock level for raw materials and finished items are essential in maintaining low inventory cost and generating high profit. By integrating Arcotect^TM DNA with your ERP system, Stock Out Alert and Re-order Point Alert could be sent to responsible personnel to remind them to take necessary resource planning procedure in order to maintain the highest efficiency of Enterprise Resource Planning.

Goods Delivered/ Received Alert

Timely delivery of goods to our customers is critical to our success. Whenever goods ordered by major customers are being moved out from our warehouse and received by our customers, a goods delivered alert can be initiated by the integrated ERP and Arcotect^TM DNA system to confirm the responsible personnel.

On the other hand, it is important to make use of received raw material or products from suppliers as soon as items are arrived at our warehouse to achieve the most profitable inventory management practices. Goods received alert can be sent to corresponding personnel whenever physical goods are received.

Customer Personal Enrichment

Credit Card Fraud Prevention
Arcotect^TM DNA can help us to strengthen credit card transaction security and to effectively reduce the risk of payment fraud. The e-Commerce boom has resulted in an increasing amount of online transactions. It has also resulted in an increasing number of credit card fraud that discourages us to purchase online.

Arcotect^TM DNA is the most cost-effective credit card security solution. It protects the rights of credit cardholders and alert us to take prompt actions against credit card fraud.

That can be achieved by enabling an alert message to be sent to cardholders whenever a payment transaction is processed on our credit card, hence we can verify if the transaction is valid. If the card is being stolen but unnoticed by ourselves, or the card number and expiry date are being used fraudulently on online transactions, we can take actions immediately against the illegal acts.

Bank Account Withdrawal Alert

To prevent unauthorized manipulation of our bank accounts, we could also make the most of the Arcotect^TM DNA system. Especially when the banking services are migrating from retail branch operations to electronic online banking. With a user name and password, anybody will have total control of all of our bank accounts. Whenever withdrawal from our bank accounts are performed, a short message will be sent to our mobile phones, we could immediately verify if the withdrawal is valid. If it is unauthorized, we could take necessary actions right away to prevent further loss. For high transaction accounts, we can personalize Arcotect^TM DNA to send alert messages to our mobile phones only if withdrawal transactions are above certain amount at our perference.

Stock Quote Alert

In our busy working schedule, it is a challenge to manage our financial investment portfolio effectively. With Arcotect^TM DNA being integrated with stock quote providers, we could pre-define our preferred buying and selling prices of our stock portfolio. Whenever the real time quotes of selected stocks hit our pre-defined prices, we will receive an Arcotect^TM DNA instant alert such that we could make our investment decisions promptly.

Total Integration with All Major Mobile and Paging Service Providers

The Arcotect^TM DNA technology has been continuously enhanced and developed, achieving a wider range of features and a leading edge in the field of communication.

Arcotect^TM DNA has successfully lined up with all major mobile and paging service providers to offer a great variety of business communication solutions.

The One-Stop and Total Solution
One Provider - One Platform

Arcotect^TM DNA offers one-stop and total solution, supporting all online and offline alert models from just one platform. A variety of alert models include:

	Mobile short messages (SMS)
	P Paging
	Voice Messaging
	E-mail
	Fax

Configurable via the Web, WAP and IVRS, Arcotect^TM DNA can provide a messaging solution to suit everyone. With Arcotect^TM DNA, you are able to offer customized solution to your clients.

Arcotect^TM DNA Delivers Complete Freedom of Choice to Your Customers.

Integration with Various Enterprise Applications

Arcotect^TM DNA can be integrated with various enterprise applications such as Human Capital Management, Customer Relationship Management, Enterprise Resource Planning, Project Management, Scheduler, Document Management and others. Business rules could be defined to activate alert message to be sent to responsible personnel to streamline our business processes and enhance productivity.

Future Extension

Arcotect^TM DNA's continued advancement offers more potential benefits. Arcotect^TM DNA supports GPRS and its third generation (3G) technology. High-band wireless transfer enables 2-way interactive messaging that will bring greater enhancement to enterprise efficiency and enrichment of personal lives, continuing the e-Communication revolution.

Behind Arcotect^TM DNA

Arcotect^TM DNA deployed the sophisticated technology into practical real-life experience. Our engagement in developing security alert messaging system leads to our patented services in many countries including Hong Kong, USA, Great Britain, France, Germany, PRC and Taiwan.

Arcotect^TM DNA Alliances

Our leading position leads to our co-operation with our alliances.
Peoples Telephone Company Limited
New World PCS Limited
Hutchison Telecommunications (Hong Kong) Limited
Sunday Communication Limited
Smartone Mobile Communication Limited
Pacific Century Cyberworks-HKT
Telecom Service Limited

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